Terms of service.

Massage Policies:

Client services and chart information are confidential. Written authorization is required from you to release any information.

       • Your scheduled session is set aside for you. I do not double book appointments

       • Please reschedule your session if you are more than 15 minutes late

       • Cancellation within 24hrs of treatment will result in being charge the full amount.

       • You will have a consultation with your therapist to discuss your session

       • Should the session require, after your therapist has left the room, you may disrobe to your comfort level (keep underwear on)

       • I understand that my therapeutic massage therapist or I may end the session at any time for any reason

       • Inappropriate behavior will not be tolerated and may be prosecuted to the full extent of the law

Booking and Cancellation Policy

If you cancel with short notice or miss your appointment entirely, your therapist is left without income for that period.

Clinic Massage

We require a minimum of 24-hours notice to cancel or reschedule. Appointments cancelled within 24 hours of the appointment time or missed entirely require full payment.

Appointment durations are the total time spent with your therapist and include professional consultation. Appointments cancelled within 24 hours of the appointment time or missed entirely require full payment.

Professional Service Policy

We provide only professional, health and wellbeing-focused massage. Nothing outside the scope this is provided. Please address your massage therapist the way you would a physiotherapist, chiropractor or medical doctor.

Client Agreement:

I understand that massage therapists do not diagnose illness, disease, any physical or mental disorder, nor do they prescribe medical treatment or pharmaceuticals.

I acknowledge that massage therapy is not a substitute for medical examination or diagnosis, and it is recommended that a physician be seen for that service. 

It is my choice to receive massage as a form of therapy. 

I understand that treatment given is designed to address the care and prevention of myofascial pain and dysfunction.

I also undersand that at any time I feel pain or discomfort during the session, I will immediately inform my therapeutic massage therapist so they adjust. 

I have stated my pertinent medical conditions, and will update the massage therapist of any changes in my health status.

I understand that my failure to do so may post a threat to my health and/physical well being and I hold harmless Healing Touch Massage massage therapist from any liability whatsoever arising from failure on my part.